Lakeside Retreat near Toronto

Positive: We contacted the property to cancel within the time allowed and were prepared to accept a $121 cancelation fee. We have attempted multiple times since then to contact the host and they will not reply. Then they DOUBLE CHARGED us, so now we've been overcharged for a stay that we did not use, and attempted to cancel with no reply. I did not want to have to do this through a review but no one will reply. Everything about this is completely unprofessional and very shady. The owner has gone silent and simply will not reply after charging us twice. Still awaiting a response. Negative: We contacted the property to cancel within the time allowed and were prepared to accept a $121 cancelation fee. We have attempted multiple times since then to contact the host and they will not reply. Then they DOUBLE CHARGED us, so now we've been overcharged for a stay that we did not use, and attempted to cancel with no reply. I did not want to have to do this through a review but no one will reply. Everything about this is completely unprofessional and very shady. The owner has gone silent and simply will not reply after charging us twice. Still awaiting a response.

My stay at Lakeside Retreat in Mississauga was excellent—the host was incredibly accommodating and k Positive: Very easy! The host sent a message before arrival with the door code. Negative: N/A Everything was perfect!

Great place to unwind for the weekend Positive: I liked that I got the whole basement to myself. There was a TV in both the living room and bedroom. It was nice to unwind in the living room before going to bed. Negative: I would have appreciated if I was allowed to leave my luggage before going to a meeting. I would suggest leaving a blue recycling box for paper/plastic rubbish.

super solid experience Positive: the place itself was cozy and very well organized. it felt like coming home whenever you came back from a day out. Negative: the kitchen doesn't have an appliance that fan fan out the cooking so smoke and smell can collect easily in the space.

Never again. Terrible way to treat people. I’m here from out of town for my wife’s major surgery and was stress enough Positive: It was clean. Negative: The bed was terrible for a larger person. The reclining chairs were broken. There was no Keurig coffee maker. There were no batteries in the remote controls. There were no instructions on how to operate the Roku TV’s. Owner didn’t get back is so we had to buy batteries!!! Really unhelpful owner.